Shipping & Returns

Shipping Information

Domestic Shipping

We offer standard and expedited shipping options for domestic orders:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

International Shipping

We ship worldwide! International delivery times vary by destination:

• Canada & Mexico: 7-14 business days
• Europe: 10-21 business days
• Asia & Pacific: 14-28 business days
• Rest of World: 14-35 business days

Note: International customers are responsible for any customs duties or import taxes.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can also view tracking information in your account dashboard.

Returns & Exchanges

Return Policy

We want you to love your T-Place purchase! If you're not completely satisfied, you may return unworn, unwashed items within 30 days of delivery for a full refund.

How to Return

1. Log into your account and navigate to your order history
2. Select the order you wish to return
3. Follow the return instructions and print your prepaid shipping label
4. Pack the item securely and ship it back to us
5. Refunds are processed within 5-7 business days of receiving your return

Custom Orders

Due to the personalized nature of custom design requests, these orders are non-refundable unless there is a manufacturing defect or error on our part.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue. We'll arrange for a replacement or full refund at no cost to you.

Questions?

If you have any questions about shipping or returns, please check our FAQ page or contact our customer service team.